Questions Regarding Technical Difficulties
Frequently Asked Questions
Answers Regarding Technical Difficulties, directly from MahaSEC
OTP does not come to login to the Voter Helpline app, what to do?
First, If you are trying from Google Chrome Browser We recommend you the browser once a twice. (Please close all unnecessary tabs before refreshing) , Second; Try another browser like Internet Explorer, Mozilla, etc., Third; If None Of the approaches is helping resolve things we request you to try opening the website after some time. (Captcha Error Maybe there due to a temporary technical glitch) Fourth; You can also raise grievances on NGRS Portal And Provide Suitable details along with assembly constituency details
What to do if Captcha does not appear while registering to vote on the website?
First, If you are trying from Google Chrome Browser We recommend you the browser once a twice. (Please close all unnecessary tabs before refreshing) , Second; Try another browser like Internet Explorer, Mozilla, etc., Third; If None Of the approaches is helping resolve things we request you to try opening the website after some time. (Captcha Error Maybe there due to a temporary technical glitch) Fourth; You can also raise grievances on NGRS Portal And Provide Suitable details along with assembly constituency details,
I am a disabled person. For the last few days I have been trying to download and use the PWD APP of the Election Commission, but the OTP is still coming. What can be done?
First, It may be a temporary glitch due to your telecom service provider, Second; Go to Mobile Settings and De-activate the Sim Card and Then Re-activate the sim card; Third; Restart The Mobile; Fourth: Uninstall The App And Reinstall it. While Installing please make sure you are installing the PWD app developed by ECI
I forgot my password while logging in to the voter helpline app. So what do I need to do to create a new password?
There is a option of Reset A password
Error while logging in to voter helpline app. What to do?
First, It may be a temporary glitch due to your telecom service provider, Second; Go to Mobile Settings and De-activate the Sim Card and Then Re-activate the sim card; Third; Restart The Mobile; Fourth: Uninstall The App And Reinstall it. While Installing please make sure you are installing the Voter Helpline app developed by ECI
How can I download the Voter Helpline mobile application?
The voter helpline mobile app is available on the Android & iOS platforms. You can download the app by visiting Google play store & App Store URLs: Google Play Store: https://play.google.com/store/apps/details?id=com.eci.citizen&hl=en_IN App Store:
https://apps.apple.com/in/app/voter-helpline/id1456535004
How can I download PWD application?
PwD mobile app is available on the android platform. You can download the app by visiting Google play store URLs: Google Play Store: https://play.google.com/store/apps/details?id=pwd.eci.com.pwdapp&hl=en_IN
How can I download C-VIGIL application?
cVIGIL mobile app is available at the android & iOS platform. You can download the app by visiting Google play store & App Store URLs: Google Play Store: https://play.google.com/store/apps/details?id=in.nic.eci.cvigil&hl=en_IN App Store: https://apps.apple.com/in/app/cvigil/id1455719541